Synthetic Twin · cc-051 / cc-052 / cc-053run_id run.cc-057.dainese-live · archetype b2b2c-mfg-midcap-dainese

Dainese's year, replayed at three maturity levels.

Three side-by-side replays of the same year. Compare per-role outputs, cycle time, addressable workload, SaaS spend, and cost per output across Today → AI-Adopted → Agent Operator.

How to read this page
An "output" is a real role unit.
Not a generic "event" — a concrete deliverable per role: deal worked (AE), PRD shipped (PM), campaign launched (Marketing), forecast run (FP&A), PR review (Eng Lead). Every metric below uses these role-specific outputs.
"In-scope hours" vs "Hours reclaimed".
Today shows the weekly hours each role spends on motions Claresia can address — the addressable pool, identified by PowerLens + DeepLens during the diagnostic. AI-Adopted / Agent Operator show how many of those hours get reclaimed for higher-leverage work.
Headcount, cost, SaaS — per real archetype role.
5 archetype roles in scope (AE / PM / Marketing Mgr / FP&A / Eng Lead). Cost per output is averaged across roles weighted by headcount. SaaS spend rolls up the per-role tooling stack. Win rate is a sales metric; we surface it only on the AE card.

Org-level comparison

Today

How the year actually runs today.

Manual cycle time, SaaS sprawl, every output hand-built.

Headcount in scope
475
5 real archetype roles
Total outputs / week
9523
across all roles
In-scope hours / week
14496 h
addressable workload (PowerLens + DeepLens)
SaaS spend / month
$133.0K
today
Cost per output
$0.94
averaged across roles

AI-Adopted

Same year, with Claresia Skills + Coworks deployed.

Humans in charge, software helping. SaaS rationalised.

Headcount in scope
475
unchanged — same people
Total outputs / week
12033
+26.4% vs Today
Hours reclaimed / week
+1031 h
7.1% of the 14496 h in-scope pool
SaaS spend / month
$103.7K
-22.0% vs Today
Cost per output
$0.45
-51.7% vs Today

Agent Operator

Same year, with humans orchestrating agents end-to-end.

You sign off on exceptions, agents execute the rest.

Headcount in scope
475
unchanged — same people
Total outputs / week
13779
+44.7% vs Today
Hours reclaimed / week
+2063 h
14.2% of the 14496 h in-scope pool
SaaS spend / month
$73.2K
-45.0% vs Today
Cost per output
$0.20
-78.9% vs Today

Win rate is a sales-only KPI; see the AE card below for that metric. Headcount is held constant on purpose — the trilogy doesn't sell layoffs, it sells reclaimed hours + higher leverage per role.

Outputs per role per week

Real outputs (deals / PRDs / campaigns / forecasts / PR reviews), not raw event counts.

Minutes per output

How long a single deal / PRD / campaign / forecast / PR takes per role at each level.

Per-role comparison — Today vs AI-Adopted vs Agent Operator

Wholesale / Dealer Account Manager
ships qualified deals worked
e.g. Talal Kaakani · Director of Sales, Pieter Bernaerts · North American Wholesale Sales Manager, Enrico Piaggiaro · Asia Pacific Sales Manager
ae
Today
deals / wk
13.7
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
win rate
18.0%
AI-Adopted
deals / wk
18.8
+37.6%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.9 h
of 30.5 h pool
cost / output
$0.42
-55.3%
adoption
82%
win rate
22.9%
+4.9 pts
Agent Operator
deals / wk
22.7
+65.8%
min / output
11.8
-69.0%
hrs reclaimed / wk
+6.2 h
of 30.5 h pool
cost / output
$0.18
-81.3%
adoption
95%
win rate
34.7%
+16.7 pts
Product Manager (Collection Cycle)
ships PRDs + ticket grooming passes
e.g. Andrea Zamburlini · 3D Product Manager, Carlo Dalla Valle · Product Marketing Manager — Motorsport Division, Giovanni Vaccari · Senior Product Design Engineer
pm
Today
PRDs / wk
8.5
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
PRDs / wk
10.6
+25.5%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.8 h
of 30.5 h pool
cost / output
$0.44
-53.3%
adoption
78%
Agent Operator
PRDs / wk
13.5
+60.0%
min / output
11.8
-69.0%
hrs reclaimed / wk
+5.0 h
of 30.5 h pool
cost / output
$0.19
-79.9%
adoption
95%
B2B2C Marketing Manager
ships campaigns + briefs shipped
e.g. Nicoldi Dalla · Branded Video Manager, Francesca Dervilli · Digital Content Specialist, Motorsport & Athlete Sponsorship (5) · Motorsport Sponsorship Managers — MotoGP, WSBK, F1 Safety, Alpine Racing
marketing_mgr
Today
campaigns / wk
4.2
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
campaigns / wk
5.9
+42.5%
min / output
23.6
-38.0%
hrs reclaimed / wk
+3.3 h
of 30.5 h pool
cost / output
$0.40
-57.0%
adoption
85%
Agent Operator
campaigns / wk
6.4
+52.8%
min / output
11.8
-69.0%
hrs reclaimed / wk
+7.0 h
of 30.5 h pool
cost / output
$0.17
-81.8%
adoption
100%
FP&A + Mfg Controller
ships forecasts + variance reviews
e.g. Elena Tomaselli · Junior Controller, Matteo Grandiere · Treasury Specialist Intern, Giulia Sarallin · Accounting Specialist
fpa
Today
forecasts / wk
6.3
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
forecasts / wk
8.0
+25.3%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.5 h
of 30.5 h pool
cost / output
$0.45
-52.5%
adoption
75%
Agent Operator
forecasts / wk
10.2
+59.9%
min / output
11.8
-69.0%
hrs reclaimed / wk
+5.0 h
of 30.5 h pool
cost / output
$0.19
-79.9%
adoption
95%
IT / SAP Engineering Lead
ships PR reviews + design-doc passes
e.g. SAP Team (5) · SAP Consultants — FI/CO, SD, MM, PP, Basis, Alessandro Panetti · Software Developer and Quality Engineer, Venistar Integration Team (4) · Venistar CX Platform Engineers — Integration, Customization, Maintenance
eng_lead
Today
PR reviews / wk
21.0
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
PR reviews / wk
26.9
+28.0%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.0 h
of 30.5 h pool
cost / output
$0.46
-51.4%
adoption
70%
Agent Operator
PR reviews / wk
33.1
+57.3%
min / output
11.8
-69.0%
hrs reclaimed / wk
+4.2 h
of 30.5 h pool
cost / output
$0.20
-79.0%
adoption
95%
R&D Engineer (Mechatronics, Materials, Certification)
ships design verifications + certification cycles
e.g. Marco Mazzolin · Firmware Engineer, Luca Guerra · Senior Software Engineer, Francesco Griggio · Senior Designer Material Research
rd_engineer
Today
verifications / wk
17.1
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
verifications / wk
20.8
+21.9%
min / output
23.6
-38.0%
hrs reclaimed / wk
+1.8 h
of 30.5 h pool
cost / output
$0.47
-49.7%
adoption
70%
Agent Operator
verifications / wk
27.4
+60.9%
min / output
11.8
-69.0%
hrs reclaimed / wk
+2.7 h
of 30.5 h pool
cost / output
$0.21
-77.6%
adoption
95%
Industrial / Product / Graphic Designer
ships tech packs + retail visuals shipped
e.g. Tommaso Masiero · Senior Graphic Designer, Marco Tiozzo · Designer, Giorgia De Luca · Designer
industrial_designer
Today
tech packs / wk
11.4
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
tech packs / wk
14.5
+28.0%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.0 h
of 30.5 h pool
cost / output
$0.46
-51.4%
adoption
70%
Agent Operator
tech packs / wk
19.3
+70.2%
min / output
11.8
-69.0%
hrs reclaimed / wk
+3.2 h
of 30.5 h pool
cost / output
$0.20
-78.5%
adoption
95%
Retail Store / Flagship Manager
ships store-week reviews + P&L closes
e.g. Flagship Manager · Flagship Manager, Senior Store Manager · Senior Store Manager, Store Manager (×15) · Store / Retail Store Manager
retail_store_mgr
Today
store-weeks / wk
5.7
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
store-weeks / wk
7.1
+25.1%
min / output
23.6
-38.0%
hrs reclaimed / wk
+1.6 h
of 30.5 h pool
cost / output
$0.47
-49.7%
adoption
70%
Agent Operator
store-weeks / wk
8.9
+56.7%
min / output
11.8
-69.0%
hrs reclaimed / wk
+2.9 h
of 30.5 h pool
cost / output
$0.21
-77.6%
adoption
95%
Retail Sales Associate
ships customer fittings + transactions
e.g. Shop Assistants (×4) · Shop Assistant, Sales Associate · Sales Associate, Brand Ambassador · Brand Ambassador
retail_associate
Today
fittings / wk
42.6
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
fittings / wk
50.3
+17.9%
min / output
23.6
-38.0%
hrs reclaimed / wk
+1.2 h
of 30.5 h pool
cost / output
$0.50
-46.9%
adoption
70%
Agent Operator
fittings / wk
56.3
+31.9%
min / output
11.8
-69.0%
hrs reclaimed / wk
+2.0 h
of 30.5 h pool
cost / output
$0.23
-75.3%
adoption
95%
E-commerce Operations Lead
ships catalog drops + paid campaigns
e.g. E-commerce and Customer Service Lead · E-commerce and Customer Service Lead, Data Analyst · Data Analyst, ERP Specialist · ERP Specialist
ecommerce_ops
Today
drops / wk
9.5
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
drops / wk
14.1
+49.1%
min / output
23.6
-38.0%
hrs reclaimed / wk
+3.5 h
of 30.5 h pool
cost / output
$0.39
-58.1%
adoption
88%
Agent Operator
drops / wk
15.2
+60.7%
min / output
11.8
-69.0%
hrs reclaimed / wk
+7.3 h
of 30.5 h pool
cost / output
$0.17
-82.3%
adoption
100%
Supply Chain / S&OP Planner
ships S&OP cycles + POs
e.g. Production Planner · Production Planner, Process Industrialization Coordinator · Process Industrialization Coordinator, Asia Auditor · Asia Auditor
supply_chain_planner
Today
S&OP cycles / wk
7.6
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
S&OP cycles / wk
10.2
+34.8%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.6 h
of 30.5 h pool
cost / output
$0.43
-54.2%
adoption
78%
Agent Operator
S&OP cycles / wk
12.7
+67.0%
min / output
11.8
-69.0%
hrs reclaimed / wk
+5.8 h
of 30.5 h pool
cost / output
$0.18
-80.9%
adoption
95%
Manufacturing / Production / QC Engineer
ships work orders + ECNs + QC inspections
e.g. Motorbike Operation Manager · Motorbike Operation Manager, Quality Responsible — EMEA · Quality Responsible — Finished Product / EMEA, Quality Specialist · Quality Specialist
manufacturing_engineer
Today
work orders / wk
30.3
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
work orders / wk
35.8
+17.9%
min / output
23.6
-38.0%
hrs reclaimed / wk
+1.2 h
of 30.5 h pool
cost / output
$0.50
-46.9%
adoption
70%
Agent Operator
work orders / wk
41.8
+37.7%
min / output
11.8
-69.0%
hrs reclaimed / wk
+2.5 h
of 30.5 h pool
cost / output
$0.22
-76.3%
adoption
95%
Customer Service / After-sales Rep
ships support tickets + warranty claims
e.g. After Sales Service WW Manager · After Sales Service World Wide Manager, Consumer Care Coordinator · Consumer Care Coordinator, Customer Service Executive · Customer Service Executive
customer_service_rep
Today
tickets / wk
58.7
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
tickets / wk
89.1
+51.7%
min / output
23.6
-38.0%
hrs reclaimed / wk
+3.7 h
of 30.5 h pool
cost / output
$0.39
-58.9%
adoption
85%
Agent Operator
tickets / wk
78.0
+32.7%
min / output
11.8
-69.0%
hrs reclaimed / wk
+7.7 h
of 30.5 h pool
cost / output
$0.17
-82.3%
adoption
100%
HR Business Partner / Talent
ships requisitions + payroll cycles + training plans
e.g. Talent Maker · Talent Maker, HR Payroll Specialist · HR Payroll & Administrative Specialist, Talent Acquisition (4 regions) · Talent Acquisition Specialists — Italy, Romania, US, APAC
hr_business_partner
Today
requisitions / wk
9.5
min / output
38.0
in-scope hrs / wk
30.5 h
cost / output
$0.94
adoption
0%
AI-Adopted
requisitions / wk
12.5
+31.9%
min / output
23.6
-38.0%
hrs reclaimed / wk
+2.2 h
of 30.5 h pool
cost / output
$0.45
-52.5%
adoption
72%
Agent Operator
requisitions / wk
15.2
+59.9%
min / output
11.8
-69.0%
hrs reclaimed / wk
+5.0 h
of 30.5 h pool
cost / output
$0.19
-79.9%
adoption
95%

Hero scenes — one motion per role, all three levels

The same task replayed three times, so you can read across the row.

Wholesale / Dealer Account Manager · deal
e.g. Talal Kaakani · Director of Sales, Pieter Bernaerts · North American Wholesale Sales Manager, Enrico Piaggiaro · Asia Pacific Sales Manager
ae
Today
Today: manual CRM hygiene, copy-paste from emails, hand-built quote PDFs.

Account research, MEDDPICC scoring, quote PDFs, follow-up emails — all by hand.

38.0 min / deal
AI-Adopted
Quote-to-cash motion drops from 38 min to 23.6 min per deal.

Sailford skills auto-research the account; Boss drafts the MEDDPICC, the email cadence, and the quote.

23.6 min / deal−38%
Agent Operator
Quote-to-cash motion drops from 38 min to 11.8 min per deal — agent-led.

Boss agents run the outbound + qualification motion end-to-end; the AE signs off on the deals worth a human touch.

11.8 min / deal−69%
Product Manager (Collection Cycle) · PRD
e.g. Andrea Zamburlini · 3D Product Manager, Carlo Dalla Valle · Product Marketing Manager — Motorsport Division, Giovanni Vaccari · Senior Product Design Engineer
pm
Today
Today: PRDs that go stale by the time eng reads them, roadmap reviews that thrash.

Hand-rolled PRDs in Notion, ad-hoc roadmap rewrites, manual user-research synthesis.

38.0 min / PRD
AI-Adopted
PRD review cycle drops from 38 min to 23.6 min per doc.

Steve coworks draft the PRD; ticket grooming runs against the live PRD; user-research synthesis lifts from interview transcripts automatically.

23.6 min / PRD−38%
Agent Operator
PRD review cycle drops from 38 min to 11.8 min per doc — Steve agent does the first 4 drafts.

Steve agents drive the discovery loop, draft the decision packet, and route stakeholder review; PM signs off on launch.

11.8 min / PRD−69%
B2B2C Marketing Manager · campaign
e.g. Nicoldi Dalla · Branded Video Manager, Francesca Dervilli · Digital Content Specialist, Motorsport & Athlete Sponsorship (5) · Motorsport Sponsorship Managers — MotoGP, WSBK, F1 Safety, Alpine Racing
marketing_mgr
Today
Today: ad-hoc reporting, brittle tracking, briefs that go through 4 review rounds.

Hand-written briefs, manual UTM tagging, copy-paste into HubSpot, ad-hoc reporting decks.

38.0 min / campaign
AI-Adopted
Campaign brief authoring drops from 38 min to 23.6 min per brief.

Sailford signal store powers ICP segmentation; Boss agents draft creative variants; Forge runs the brief authoring.

23.6 min / campaign−38%
Agent Operator
Campaign brief authoring drops from 38 min to 11.8 min per brief — Boss agent runs the test cells.

Boss agents launch + optimise the campaign; the marketing manager owns the strategy + brand and approves at the gate.

11.8 min / campaign−69%
FP&A + Mfg Controller · forecast
e.g. Elena Tomaselli · Junior Controller, Matteo Grandiere · Treasury Specialist Intern, Giulia Sarallin · Accounting Specialist
fpa
Today
Today: spreadsheet drift, copy-paste between systems, commentary written 3× because 3 stakeholders ask differently.

Hand-built Excel models, monthly close fire-drills, manual variance commentary.

38.0 min / forecast
AI-Adopted
Forecast refresh + commentary drops from 38 min to 23.6 min per cycle.

Ledger coworks wire the close, draft variance commentary, and surface anomalies on the live model.

23.6 min / forecast−38%
Agent Operator
Forecast refresh + commentary drops from 38 min to 11.8 min — Ledger agent owns the recurring refresh.

Ledger agents run weekly forecast refreshes + commentary drafts; FP&A sets the policy and approves the deltas.

11.8 min / forecast−69%
IT / SAP Engineering Lead · PR review
e.g. SAP Team (5) · SAP Consultants — FI/CO, SD, MM, PP, Basis, Alessandro Panetti · Software Developer and Quality Engineer, Venistar Integration Team (4) · Venistar CX Platform Engineers — Integration, Customization, Maintenance
eng_lead
Today
Today: review queues that block deploys, design-doc bottlenecks, release notes nobody reads.

Hand-pulled PR diffs, ad-hoc design-doc reviews, on-call reactive triage, hand-rolled release notes.

38.0 min / PR review
AI-Adopted
PR review cycle drops from 38 min to 23.6 min per PR.

Gatespic skills surface the high-risk PRs first; Steve drafts release notes; design docs go through an automated reviewer pass.

23.6 min / PR review−38%
Agent Operator
PR review cycle drops from 38 min to 11.8 min — Gatespic agent reviews everything below the architecture line.

Gatespic agents triage on-call + run the PR-merge gate; the eng lead approves architecture decisions and unblocks people.

11.8 min / PR review−69%
R&D Engineer (Mechatronics, Materials, Certification) · verification
e.g. Marco Mazzolin · Firmware Engineer, Luca Guerra · Senior Software Engineer, Francesco Griggio · Senior Designer Material Research
rd_engineer
Today
Today: cert packs that take days to assemble, bench data scattered across spreadsheets and lab notebooks.

Hand-built EN 1621-2 verification packs, manual impact-test commentary, sequential firmware QA on D-air units.

38.0 min / verification
AI-Adopted
Verification cycle drops from 38 min to 23.6 min per pack.

Research agents draft cert packs, summarize bench data, cross-check against ECE-22.06 / FIM standards before review.

23.6 min / verification−38%
Agent Operator
Verification cycle drops from 38 min to 11.8 min — agents draft, engineer signs.

Cert agents own the recurring verification loop; engineers run physical bench tests + final cert sign-off only.

11.8 min / verification−69%
Industrial / Product / Graphic Designer · tech pack
e.g. Tommaso Masiero · Senior Graphic Designer, Marco Tiozzo · Designer, Giorgia De Luca · Designer
industrial_designer
Today
Today: patterns + visuals reviewed three times in three rooms before sign-off.

Hand-drawn pattern revisions, manual material-callout updates, ad-hoc retail visual reviews across packaging + windows + catalogs.

38.0 min / tech pack
AI-Adopted
Tech-pack cycle drops from 38 min to 23.6 min per SKU.

Creative agents iterate on tech-pack variants, apply brand-guidelines QA, draft retail visual packs for review.

23.6 min / tech pack−38%
Agent Operator
Tech-pack cycle drops from 38 min to 11.8 min — agents iterate, designer approves.

Creative agents run the tech-pack + retail-visual + packaging pipeline end-to-end; designer makes the final aesthetic call.

11.8 min / tech pack−69%
Retail Store / Flagship Manager · store-week
e.g. Flagship Manager · Flagship Manager, Senior Store Manager · Senior Store Manager, Store Manager (×15) · Store / Retail Store Manager
retail_store_mgr
Today
Today: spreadsheets that drift, schedules redone every week, coaching that gets pushed to next week.

Hand-built labour schedules, manual P&L reviews from 3 spreadsheets, ad-hoc coaching prep for each associate.

38.0 min / store-week
AI-Adopted
Store-week prep drops from 38 min to 23.6 min per cycle.

Boss workflows compile P&L summaries, draft labour schedules across shifts, surface coaching points by associate.

23.6 min / store-week−38%
Agent Operator
Store-week prep drops from 38 min to 11.8 min — agents prep, manager coaches.

Operating agents run scheduling + variance commentary + coaching prompts; manager owns associate development + community.

11.8 min / store-week−69%
Retail Sales Associate · fitting
e.g. Shop Assistants (×4) · Shop Assistant, Sales Associate · Sales Associate, Brand Ambassador · Brand Ambassador
retail_associate
Today
Today: paperwork during peak hours, custom fits handed off on a sticky note, loyalty signups skipped when busy.

Manual fit-session logging, paper-based after-sales handoffs, hand-tallied loyalty signups, end-of-shift till close from memory.

38.0 min / fitting
AI-Adopted
Fitting paperwork drops from 38 min to 23.6 min per session.

Mobile assistant logs the fit session, drafts the after-sales handoff, captures the loyalty signup as the customer leaves.

23.6 min / fitting−38%
Agent Operator
Fitting paperwork drops from 38 min to 11.8 min — agents take the after-sales work.

Boss + Takecare agents handle warranty pickup + D-air service intake + custom-fit follow-ups; associate stays hands-on with customers.

11.8 min / fitting−69%
E-commerce Operations Lead · drop
e.g. E-commerce and Customer Service Lead · E-commerce and Customer Service Lead, Data Analyst · Data Analyst, ERP Specialist · ERP Specialist
ecommerce_ops
Today
Today: stale catalog pages, slow paid-media decisions, A/B tests that never get acted on.

Manual PDP authoring, hand-built UTM grids, ad-hoc paid-media reallocations, A/B test results pulled from 4 dashboards.

38.0 min / drop
AI-Adopted
Drop cycle drops from 38 min to 23.6 min per launch.

Boss readies the catalog drop, paid-media test cells, A/B test winners; lead reviews + approves.

23.6 min / drop−38%
Agent Operator
Drop cycle drops from 38 min to 11.8 min — agents launch + optimise.

Autonomous merchandising + lifecycle agents run D2C end-to-end; lead steers strategy + brand voice.

11.8 min / drop−69%
Supply Chain / S&OP Planner · S&OP cycle
e.g. Production Planner · Production Planner, Process Industrialization Coordinator · Process Industrialization Coordinator, Asia Auditor · Asia Auditor
supply_chain_planner
Today
Today: demand plans that lag SAP by 2 weeks, RFPs that go nowhere, capacity gaps spotted only after they bite.

Hand-built demand plans across Italy + Romania + Tunisia + Vietnam, manual PO drafting in SAP, vendor RFP follow-ups by email.

38.0 min / S&OP cycle
AI-Adopted
S&OP cycle drops from 38 min to 23.6 min per refresh.

Zottos drafts the multi-site demand plan, surfaces vendor RFP variance, flags capacity gaps for review.

23.6 min / S&OP cycle−38%
Agent Operator
S&OP cycle drops from 38 min to 11.8 min — agents own the recurring loop.

Zottos agents run the recurring demand refresh + RFP follow-ups + PO drafting; planner makes strategic capacity calls.

11.8 min / S&OP cycle−69%
Manufacturing / Production / QC Engineer · work order
e.g. Motorbike Operation Manager · Motorbike Operation Manager, Quality Responsible — EMEA · Quality Responsible — Finished Product / EMEA, Quality Specialist · Quality Specialist
manufacturing_engineer
Today
Today: ECN paperwork that takes a day, QC reports re-keyed into 2 systems, defects spotted late.

Hand-drafted work orders, manual ECN paperwork, paper-based QC reports, line walks where every defect is logged twice.

38.0 min / work order
AI-Adopted
Doc cycle drops from 38 min to 23.6 min per item.

Ops agents draft work orders + ECN proposals + QC inspection summaries; physical line walk + bench inspection still in person.

23.6 min / work order−38%
Agent Operator
Doc cycle drops from 38 min to 11.8 min — agents draft, engineer signs.

ECN + QC agents own the doc pipeline; engineers focus on physical inspection + line tuning across plants.

11.8 min / work order−69%
Customer Service / After-sales Rep · ticket
e.g. After Sales Service WW Manager · After Sales Service World Wide Manager, Consumer Care Coordinator · Consumer Care Coordinator, Customer Service Executive · Customer Service Executive
customer_service_rep
Today
Today: ticket queue grows during racing season, warranties take a week, dealer escalations get lost.

Manual tier-1 ticket replies, hand-keyed warranty claims, ad-hoc D-air firmware update logs, escalations by email.

38.0 min / ticket
AI-Adopted
Ticket cycle drops from 38 min to 23.6 min per case.

Takecare auto-resolves tier-1 tickets, drafts warranty claims, logs D-air firmware updates; rep handles exceptions.

23.6 min / ticket−38%
Agent Operator
Ticket cycle drops from 38 min to 11.8 min — agents handle tier-1, rep owns exceptions.

Takecare agents own tier-1 + warranty + D-air service intake; rep stewards complex cases + dealer escalations.

11.8 min / ticket−69%
HR Business Partner / Talent · requisition
e.g. Talent Maker · Talent Maker, HR Payroll Specialist · HR Payroll & Administrative Specialist, Talent Acquisition (4 regions) · Talent Acquisition Specialists — Italy, Romania, US, APAC
hr_business_partner
Today
Today: requisitions that take a week, payroll exceptions slipping through, training rolled out inconsistently across countries.

Manual requisition packages, hand-keyed payroll exception reviews, ad-hoc training-plan drafting per region, perf review tracking in spreadsheets.

38.0 min / requisition
AI-Adopted
HR cycle drops from 38 min to 23.6 min per requisition.

Takecare drafts requisition packages, compiles payroll exception lists, prepares training-plan options for review.

23.6 min / requisition−38%
Agent Operator
HR cycle drops from 38 min to 11.8 min — agents run the loops, HRBP coaches leaders.

Takecare agents run perf-review + onboarding + payroll variance loops across Italy + Romania + Tunisia + Vietnam; HRBP owns leadership coaching.

11.8 min / requisition−69%

Transformation roadmap — AI-Adopted + Agent Operator paths

Phased onboarding for each level. The L1 path lights up first; the L2 pilot starts on the highest-uplift role once L1 is stable.

AI-Adopted path

Diagnostic + Hub adoption (Option A enabled) (weeks 1-4)
Wholesale / Dealer Account Manager+38% · 2.9 h/wk
  • • Adopt Sailford skills (account research + MEDDPICC + ICP)
  • • Wire Boss agents into CRM for outbound sequencing
  • • Roll out Live Demo intake on top of Sailford signal store
Product Manager (Collection Cycle)+26% · 2.8 h/wk
  • • Adopt Steve coworks for PRD authoring + ticket grooming
  • • Adopt Sailford for product-launch ICP work
  • • Wire research agents into the discovery loop
B2B2C Marketing Manager+42% · 3.3 h/wk
  • • Adopt Boss skills (brief authoring, campaign QA, lifecycle)
  • • Wire Sailford signal store into campaign targeting
  • • Adopt Forge for sales enablement content production
FP&A + Mfg Controller+25% · 2.5 h/wk
  • • Adopt Ledger skills (forecast + variance commentary + close)
  • • Wire Steve into roadmap-level scenario planning
  • • Retire 2-3 redundant FP&A SaaS seats post-Hub adoption
IT / SAP Engineering Lead+28% · 2.0 h/wk
  • • Adopt Gatespic skills for code review + dependency upgrade
  • • Wire incident agents into oncall rotation
  • • Retire stale dev SaaS tooling rationalised by Cockpit
R&D Engineer (Mechatronics, Materials, Certification)+22% · 1.8 h/wk
  • • Adopt the recommended Claresia skill bundle for rd_engineer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Industrial / Product / Graphic Designer+28% · 2.0 h/wk
  • • Adopt the recommended Claresia skill bundle for industrial_designer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Retail Store / Flagship Manager+25% · 1.6 h/wk
  • • Adopt the recommended Claresia skill bundle for retail_store_mgr
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Retail Sales Associate+18% · 1.2 h/wk
  • • Adopt the recommended Claresia skill bundle for retail_associate
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
E-commerce Operations Lead+49% · 3.5 h/wk
  • • Adopt the recommended Claresia skill bundle for ecommerce_ops
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Supply Chain / S&OP Planner+35% · 2.6 h/wk
  • • Adopt the recommended Claresia skill bundle for supply_chain_planner
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Manufacturing / Production / QC Engineer+18% · 1.2 h/wk
  • • Adopt the recommended Claresia skill bundle for manufacturing_engineer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Customer Service / After-sales Rep+52% · 3.7 h/wk
  • • Adopt the recommended Claresia skill bundle for customer_service_rep
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
HR Business Partner / Talent+32% · 2.2 h/wk
  • • Adopt the recommended Claresia skill bundle for hr_business_partner
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Skill + Cowork rollout (weeks 5-12)
Wholesale / Dealer Account Manager+38% · 2.9 h/wk
  • • Adopt Sailford skills (account research + MEDDPICC + ICP)
  • • Wire Boss agents into CRM for outbound sequencing
  • • Roll out Live Demo intake on top of Sailford signal store
Product Manager (Collection Cycle)+26% · 2.8 h/wk
  • • Adopt Steve coworks for PRD authoring + ticket grooming
  • • Adopt Sailford for product-launch ICP work
  • • Wire research agents into the discovery loop
B2B2C Marketing Manager+42% · 3.3 h/wk
  • • Adopt Boss skills (brief authoring, campaign QA, lifecycle)
  • • Wire Sailford signal store into campaign targeting
  • • Adopt Forge for sales enablement content production
FP&A + Mfg Controller+25% · 2.5 h/wk
  • • Adopt Ledger skills (forecast + variance commentary + close)
  • • Wire Steve into roadmap-level scenario planning
  • • Retire 2-3 redundant FP&A SaaS seats post-Hub adoption
IT / SAP Engineering Lead+28% · 2.0 h/wk
  • • Adopt Gatespic skills for code review + dependency upgrade
  • • Wire incident agents into oncall rotation
  • • Retire stale dev SaaS tooling rationalised by Cockpit
R&D Engineer (Mechatronics, Materials, Certification)+22% · 1.8 h/wk
  • • Adopt the recommended Claresia skill bundle for rd_engineer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Industrial / Product / Graphic Designer+28% · 2.0 h/wk
  • • Adopt the recommended Claresia skill bundle for industrial_designer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Retail Store / Flagship Manager+25% · 1.6 h/wk
  • • Adopt the recommended Claresia skill bundle for retail_store_mgr
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Retail Sales Associate+18% · 1.2 h/wk
  • • Adopt the recommended Claresia skill bundle for retail_associate
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
E-commerce Operations Lead+49% · 3.5 h/wk
  • • Adopt the recommended Claresia skill bundle for ecommerce_ops
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Supply Chain / S&OP Planner+35% · 2.6 h/wk
  • • Adopt the recommended Claresia skill bundle for supply_chain_planner
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Manufacturing / Production / QC Engineer+18% · 1.2 h/wk
  • • Adopt the recommended Claresia skill bundle for manufacturing_engineer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Customer Service / After-sales Rep+52% · 3.7 h/wk
  • • Adopt the recommended Claresia skill bundle for customer_service_rep
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
HR Business Partner / Talent+32% · 2.2 h/wk
  • • Adopt the recommended Claresia skill bundle for hr_business_partner
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
SaaS rationalisation + automation hardening (weeks 13-26)
Wholesale / Dealer Account Manager+38% · 2.9 h/wk
  • • Adopt Sailford skills (account research + MEDDPICC + ICP)
  • • Wire Boss agents into CRM for outbound sequencing
  • • Roll out Live Demo intake on top of Sailford signal store
Product Manager (Collection Cycle)+26% · 2.8 h/wk
  • • Adopt Steve coworks for PRD authoring + ticket grooming
  • • Adopt Sailford for product-launch ICP work
  • • Wire research agents into the discovery loop
B2B2C Marketing Manager+42% · 3.3 h/wk
  • • Adopt Boss skills (brief authoring, campaign QA, lifecycle)
  • • Wire Sailford signal store into campaign targeting
  • • Adopt Forge for sales enablement content production
FP&A + Mfg Controller+25% · 2.5 h/wk
  • • Adopt Ledger skills (forecast + variance commentary + close)
  • • Wire Steve into roadmap-level scenario planning
  • • Retire 2-3 redundant FP&A SaaS seats post-Hub adoption
IT / SAP Engineering Lead+28% · 2.0 h/wk
  • • Adopt Gatespic skills for code review + dependency upgrade
  • • Wire incident agents into oncall rotation
  • • Retire stale dev SaaS tooling rationalised by Cockpit
R&D Engineer (Mechatronics, Materials, Certification)+22% · 1.8 h/wk
  • • Adopt the recommended Claresia skill bundle for rd_engineer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Industrial / Product / Graphic Designer+28% · 2.0 h/wk
  • • Adopt the recommended Claresia skill bundle for industrial_designer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Retail Store / Flagship Manager+25% · 1.6 h/wk
  • • Adopt the recommended Claresia skill bundle for retail_store_mgr
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Retail Sales Associate+18% · 1.2 h/wk
  • • Adopt the recommended Claresia skill bundle for retail_associate
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
E-commerce Operations Lead+49% · 3.5 h/wk
  • • Adopt the recommended Claresia skill bundle for ecommerce_ops
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Supply Chain / S&OP Planner+35% · 2.6 h/wk
  • • Adopt the recommended Claresia skill bundle for supply_chain_planner
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Manufacturing / Production / QC Engineer+18% · 1.2 h/wk
  • • Adopt the recommended Claresia skill bundle for manufacturing_engineer
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Customer Service / After-sales Rep+52% · 3.7 h/wk
  • • Adopt the recommended Claresia skill bundle for customer_service_rep
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
HR Business Partner / Talent+32% · 2.2 h/wk
  • • Adopt the recommended Claresia skill bundle for hr_business_partner
  • • Enable Hub Option A so cross-function context is retained
  • • Rationalise role-specific SaaS post-Hub adoption
Steering
Function Manager
  • • Convene weekly Hub-adoption steering committee
  • • Re-baseline OKRs against the cc-053 KPI report
  • • Stand up an agent governance council with the C-level
C-Level Sponsor
  • • Approve Hub Option A go-live + tenant pre-flight checklist
  • • Sponsor the Operator pilot in the highest-fit role
  • • Communicate the Worker → Agent Operator transition to the board

Agent Operator path

Operator pilot — top 1 role with highest L2 fit (weeks 27-40)
Industrial / Product / Graphic Designer+70% · 3.2 h/wk
  • • Promote industrial_designer → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
Operator scale — remaining L2-eligible roles (weeks 41-52)
Supply Chain / S&OP Planner+67% · 5.8 h/wk
  • • Promote supply_chain_planner → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
Wholesale / Dealer Account Manager+66% · 6.2 h/wk
  • • Promote AE → Pipeline Operator: orchestrate sequencing + research + outbound agents
  • • Move quota from per-rep to per-pod, with 1 Operator per 4 agents
  • • Retain top performers; wind down generalist outbound headcount
R&D Engineer (Mechatronics, Materials, Certification)+61% · 2.7 h/wk
  • • Promote rd_engineer → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
E-commerce Operations Lead+61% · 7.3 h/wk
  • • Promote ecommerce_ops → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
Product Manager (Collection Cycle)+60% · 5.0 h/wk
  • • Promote PM → Product Operator: orchestrate research + spec + experiment agents
  • • Decompose roadmap into agent-runnable jobs with weekly steering reviews
  • • Retain senior PMs; wind down task-level PM coverage
FP&A + Mfg Controller+60% · 5.0 h/wk
  • • Promote FP&A → Financial Operator: agents handle close + variance + scenario
  • • Operator owns the controllership decisions; agents run the numbers
  • • Retain senior FP&A; wind down spreadsheet-IC headcount
HR Business Partner / Talent+60% · 5.0 h/wk
  • • Promote hr_business_partner → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
IT / SAP Engineering Lead+57% · 4.2 h/wk
  • • Promote Eng Lead → Reliability Operator: orchestrate SRE + PR + dependency agents
  • • Architecture + escalation stays human; rest moves to agent fleet
  • • Retain seniors; wind down task-level engineering coverage
Retail Store / Flagship Manager+57% · 2.9 h/wk
  • • Promote retail_store_mgr → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
B2B2C Marketing Manager+53% · 7.0 h/wk
  • • Promote Marketing Manager → Brand + Lifecycle Operator
  • • Run creative + measurement + lifecycle agents in parallel
  • • Retain leadership; wind down per-channel specialist headcount
Manufacturing / Production / QC Engineer+38% · 2.5 h/wk
  • • Promote manufacturing_engineer → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
Customer Service / After-sales Rep+33% · 7.7 h/wk
  • • Promote customer_service_rep → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
Retail Sales Associate+32% · 2.0 h/wk
  • • Promote retail_associate → Operator role; agents take over execution
  • • Decompose role into agent-runnable jobs
  • • Wind down task-level headcount where appropriate
Provenance: cc-053 KPI engine 6adbf6c41c587680859a50358773467c… · roadmap 2380058570e0edaa5c91c443fdef971f… · pipeline run_id run.cc-057.dainese-live